Jili9 Over-the-Counter Cash Agents — Limits, Fees & Settlement

Over-the-Counter Cash Agents, the payment rail, is the subject of this page. Operator-specific cashier details are deliberately excluded, and why that is gets explained in the last section.

A brief rundown of Over-the-Counter Cash Agents

Field	Value
Operated by	Separately BSP-accredited, independently owned agent networks handle this instead of one operator: Cebuana Lhuillier, Palawan Pawnshop, M Lhuillier and Philippine Seven Corporation’s CliQQ counters in 7-Eleven among them, each contracted on its own by individual wallets and billers.
Regulated by	Bangko Sentral ng Pilipinas
Wallet limit	Not applicable to this rail
Per-transaction cap	Not applicable to this rail
Settlement	counter cash changes hands right away, while the linked wallet’s credit takes anywhere from minutes to a full banking day depending on which institution receives it
Published fees	Not published

No shared rail exists, hence no rail-wide fee; the rate comes down to whichever agent network and receiving wallet are involved. None of Cebuana Lhuillier, M Lhuillier or Palawan publishes a matching consumer schedule, so the free-to-PHP-8,000-then-2-per-cent OTC pricing stays a GCash charge, not theirs.

These numbers reflect one moment, recorded 2026-09. The provider’s own page is the only current source, because payment providers revise limits and fees without notice.

Verification tiers

This section lists no verification tiers for Over-the-Counter Cash Agents, since none turned up in a published source. It’s still standard for regulated Philippine e-money accounts to require identity verification, and an account without it usually explains a lower-than-expected limit.

Consumer-facing tiers are absent from these networks altogether. BSP Circular No. 1230 of February 2026 pushed the enhanced due diligence trigger for cash withdrawals up to PHP 1,000,000 from an earlier PHP 500,000, a change that runs parallel to the Anti-Money Laundering Act’s rule making a cash transaction above PHP 500,000 a covered transaction subject to a mandatory report. These obligations bind the institution, not the customer, and reach across BSP-supervised institutions rather than singling out cash agents.

Paying with Over-the-Counter Cash Agents at Jili9

1. Sign in at Jili9 and open the cashier.
2. In the account’s payment methods at the cashier, choose Over-the-Counter Cash Agents.
3. Make sure the name on your Jili9 account matches the name on your Over-the-Counter Cash Agents account.
4. Look over the minimum, maximum and any fee on the cashier screen, then go ahead and confirm the amount.

Before every first deposit with a new method, check the cashier screen, where your account’s live limits appear.